Thank you for visiting our website www.nordstromservice.com and for your interest in our company. The protection of your personal data is an important concern for us. Personal data are information about the personal or material circumstances of an identified or identifiable natural person. These include, for instance, real name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.

Since personal data enjoy specific legal protection, they shall only be collected by us to the extent that these are required for the delivery of our website and the provision of our service. Below we state which personal data we capture during your visit to our website and how we use them.

Our privacy policy is in compliance with statutory regulations, in particular those of the German Federal Data Protection Act (BDSG) the German Telemedia Act (TMG) and the General Data Protection Regulation (GDPR) of the European Union. We shall only collect, process and save your personal data to the extent they are required for the functional delivery of this website and our content and services, as well as for the processing of enquiries and potentially of orders / contracts, this however only to the extent that there exists a legitimate interest for this within the meaning of GDPR Art. 6 (1) sentence 1 (f) or another permission for use. Only when you have given your consent separately will your data also be used for further purposes as specified exactly in the consent, e.g. for sending you advertising information in newsletters.

Controller pursuant to GDPR Art. 4 (7) The controller within the meaning of the GDPR and other applicable data protection laws in the Member-States of the European Union and other provisions relating to data protection is:

Nordstrom Service S.á.r.l. 
13Fausermillen 
L-6689 Mertert Luxembourg 
Email: contact@nordstromservice.com 
Tel.: +49 178 555 558 66

Data security and data protection, communication via email

Your personal data are protected through technical and organisational measures in such a way during their collection, storage and processing that they are not accessible to third parties. In an unencrypted communication via email the full and complete data security on the transfer route to our IT systems cannot be guaranteed by us, which is why we recommend encrypted communications or postal mail for information requiring a high degree of confidentiality.

Withdrawal of consents; data accesses and change requests; erasure and blocking of data.
You have the right to the free-of-charge access to your stored data and if it is possibility a right to rectify, block or erase your data. Your data shall be erased by us on your first request, provisions of applicable law notwithstanding. You may therefore at any time withdraw your previously granted permission to us to use your data. 

You may send access, erasure and rectification requests regarding your data, as well as suggestions, to the following address at any time:

Nordstrom Service S.á.r.l. 
13, Fausermillen 
L-6689 Mertert Luxembourg 
Email: contact@nordstromservice.com 
Tel.: +49 178 555 558 66

Right to lodge a complaint with a supervisory authority pursuant to GDPR Art. 77 I If you have a suspicion that your data has been handled unlawfully on our website you can of course instigate a judicial clarification of the problem. Irrespective of this, the opportunity of contacting a supervisory authority is available to you. You have the right to lodge a complaint in the EU Member-State of your place of residence, your place of work and/or the place of the alleged infringement, in other words, you can select the supervisory authority whom you contact at the above stated locations. The supervisory authority with whom the complaint has been lodged shall then inform you of the progress and the outcome of your submission including the possibility of a judicial remedy pursuant to GDPR Article 78.